OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
105 ratings and 73 comments received in the last 90 days.
04 April 2024
Professional service delivered in a friendly manner
03 April 2024
after a previous bad experience at the same dealership I was hesitant . Xander was fantastic. really listened to me, explained everything and was very patient . everything was very smooth with no issues at all
31 March 2024
nothing to report just outstanding as always
31 March 2024
Again, Xander was wonderful. He had the car ready and displayed well. He spent time explaining the functions and the app. He didn't rush us even though he should have finished for the day.
28 March 2024
Alice was amazing! 10/10
13 March 2024
I was always treated courteously and provided with all the information I requested. Also, given ample time to inspect my new MINI and ask all questions regards the differences between it and my old MINI.
10 March 2024
The car was delivered in line with my schedule and the handover process was seamless. Everything was ready and I wasn't kept waiting at any stage.
10 March 2024
Efficient and professional
09 March 2024
Xander talked us through everything, extremely helpful
01 May 2024
Agent very professional and polite, everything went as promised
30 April 2024
The reason is because Ellen looked after my car and me ..
30 April 2024
Service and mot completed on time and car washed
30 April 2024
Service and MOT completed. Enjoyed the video of the car! Appreciate the pick up service with a friendly and professional driver and very pleased to have the car cleaned. Many thanks.
25 April 2024
It was hard to book through the app but the visit itself was fine.
24 April 2024
It was ok, not bad or amazing
22 April 2024
Great service. A bit expensive though.
17 April 2024
On time. Kept informed and all done as expected
17 April 2024
Good customer service, very friendly, helpful.
17 April 2024
Great customer service
09 April 2024
Excellent service from start to finish!