OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
156 ratings and 110 comments received in the last 90 days.
14 March 2025
James was great at keeping me informed
13 March 2025
Alice Dunstan was a star. She looked after us very well.
11 March 2025
I was kept up to date at regular intervals so I knew exactly where my new car was
06 March 2025
Smooth transaction, great communication and the reveal of my new mini was a very nice touch.
01 March 2025
No hard copy user manual supplied with car, what happens if the car breaks down and you can't get a phone signal? Aerial missing had to return to dealer to collect it
21 February 2025
David and Sam were very welcoming and took the time to highlight all the important things, as well as set me up for my long journey home. Seamless.
30 January 2025
Very easy exchange with my car against the new car
17 January 2025
Issy was great , she went went the extra mile to help us find the perfect car spec with quick delivery
13 January 2025
Our sales contact Sam was helpful and approachable at all times.
22 March 2025
When investigation work carried out, car loan was extended no problems
20 March 2025
Team were great and experience was very easy
18 March 2025
Service booked in quickly and offered a plan car for the day - service staff were friendly and helpful
18 March 2025
Great improvement now there is Kirstie at the desk dealing with the Mini section of Vines.
17 March 2025
Good service
16 March 2025
Professional service, staff very helpful
16 March 2025
Kirsty on the service desk was excellent. As was Alice in car sales.
15 March 2025
Car collected and returned as agreed. All work needed carried out within a reasonable time frame
14 March 2025
Looked after my mini. Facilities for wait service very good.
11 March 2025
Very close to home and very helpful staff
22 March 2025
Jmaes and David were very helpful