OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
129 ratings and 76 comments received in the last 90 days.
03 August 2024
Xander, who helped us, was friendly, knowledgable and patient. It was a lovely experience!
14 July 2024
The whole experience was very positive from start to finish & Xander looked after our needs very professionally as he was very helpful, knowledgeable, and friendly.
12 July 2024
Great communication through out and handover was really easy and informative!
10 July 2024
Great service. Explained everything thoroughly and answered all questions. Xander was very knowledgeable and extremely helpful and had even done some research for us on driving in France with an electric car which was very helpful.
09 July 2024
Again just fab, easy process was so excited!
09 July 2024
Because the atmosphere was friendly and professional, and the expereince overall was most enjoyable.
03 July 2024
Nice showroom. Professional sales team
25 June 2024
Staff were friendly and helpful, pleasure to do business with.
15 September 2024
My car has been fixed, they discovered another problem which they fixed for free, they appreciated I had already spent a lot of money with another garage. Great customer service. The loan car was amazing.
14 September 2024
The politeness, efficiency and overall dealing with the situation was excellent.
12 September 2024
Great customer service
10 September 2024
Alice was in control and managed the entire process
09 September 2024
Car serviced and MOT'd efficiently. Collection was smooth and driver was very nice. Car clean when dropped back. All good
09 September 2024
Hassle free
09 September 2024
Extremely professional and helpful member of staff - Ellen - arranged courtesy vehicle and comprehensively explained how everything works - my mini is manual, diesel and courtesy car was brand new countryman, electric and automatic!!
08 September 2024
Maximum satisfactions
04 September 2024
Same answers as number 1 question
04 September 2024
Excellent customer service
11 August 2024
As above